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Stay informed with the latest project updates, system maintenance schedules, and other important announcements.
Frequently Asked Questions
This FAQ section addresses common questions to assist you in using the platform smoothly and effectively. Contact IT support for additional help if needed.
How do I access the platform?
After you successfully land on the https://www.gdop.gov.et platform on the search bar type a key-word for the type of service you are looking or scroll down on the first page , you will find list of the platform modules and click more section to go to the specific system.
Can I use the platform on any device?
Yes, it is accessible on all devices connected to the ministry’s intranet or internet. For the best experience, use a modern browser like Chrome or Edge.
Can I access the platform modules remotely?
Yes, all the platform modules are accessable from a public network.
How do I find an older document?
go to https://www.dms.gdop.gov.et, use the search feature and apply filters like date, department, or document type to locate older files.
What if I cannot open a document?
Check your permissions for the document. If you are authorized and still face issues, report it to IT support.
What should I do if a contact’s information is outdated?
You can update the details if you have editing permissions. Otherwise, notify the responsible department.
What should I do if the platform isn’t loading?
Check your network connection and ensure you are connected to the ministry’s intranet. If the issue persists, contact IT support.
How do I report a bug or error in the system?
Use the 'Report Issue' option in the 'Contact Us' section and provide detailed information about the issue, including screenshots if possible.
Is there a way to recover deleted data?
Yes, contact the IT team immediately. Data recovery may be possible depending on the system's backup policies.